1. Definitions
"Deliverables" means design concepts, drawings, schedules, specifications, images, and documentation produced by us. "Project" means the scope described in our proposal or email confirmation.
2. Scope of services
We provide interior design services which may include discovery, concept development, space planning, documentation, procurement support, styling, and handover. The scope, milestones, and estimated timelines will be outlined in our proposal.
3. Quotes, fees & invoicing
- Quotes are estimates based on the agreed scope and remain subject to change if the scope changes.
- Invoices are issued per milestone or monthly for time & materials, as specified in the proposal.
- Expenses (e.g., courier, samples, travel outside Canberra) may be billed at cost with prior notice.
- All amounts are in AUD and inclusive/exclusive of GST as specified on the invoice.
4. Client responsibilities
- Provide timely feedback, decisions, and accurate information.
- Ensure site access, utilities, and a safe working environment.
- Obtain necessary consents/permissions from landlords, strata, or authorities.
5. Changes & variations
Changes requested after sign‑off may affect fees and timelines. We will advise of any impacts and seek written approval before proceeding.
6. Procurement & third‑party suppliers
We may recommend suppliers and trades in good faith. Contracts for goods or building works are directly between you and the supplier/trade. We are not responsible for third‑party performance, warranties, or delays.
7. Site access & appointments
You must ensure safe and reasonable access for site visits and installations at agreed times. Missed appointments may incur a call‑out fee as specified in your proposal.
8. Intellectual property
We retain all intellectual property in the Deliverables and underlying design files. Upon full payment, we grant you a non‑exclusive, non‑transferable license to use the Deliverables for the Project and site address only.
9. Portfolio & publicity
You consent to us photographing and showcasing the Project (including before/after images) for our portfolio, website, and social media, provided we do not disclose confidential information. Let us know in writing if embargoes apply.
10. Timing & delays
Dates are estimates. Delays may occur due to supplier lead times, shipping, availability of trades, or events beyond our control. We are not liable for such delays.
11. Warranties & liability
To the maximum extent permitted by law, we exclude all implied warranties and limit our liability to re‑supply of services or the cost of re‑supplying the services. Nothing in these Terms excludes liability that cannot be excluded under the Australian Consumer Law.
12. Suspension & termination
Either party may suspend or terminate with reasonable notice if the other breaches these Terms and fails to remedy within a reasonable period. You must pay for services performed and committed expenses up to the effective date.
13. Payment terms
- Invoices are due in accordance with the payment schedule on the invoice/proposal.
- Late payments may pause work and may attract reasonable admin charges as specified.
- Ownership of any goods supplied remains with the supplier until paid in full.
14. Confidentiality & privacy
We keep your confidential information confidential and handle personal information per our Privacy Policy.
15. Building & compliance
We are not building certifiers. You are responsible for ensuring building works comply with applicable codes, permits, and regulations. We can coordinate with your builder and recommend consultants if needed.
16. Colours, samples & natural variation
Colours, textures, and finishes may vary between samples, screens, and final products due to dye lots, natural variation, and lighting. Such variation is not a defect.
17. Delivery, installation & risk
Risk in goods passes to you on delivery or installation by the supplier/trade. You must inspect goods promptly and notify the supplier of any issues per their terms.
18. Dispute resolution
Before commencing proceedings, the parties will attempt to resolve disputes in good faith, including senior‑level discussion and, if agreed, mediation.
19. Governing law
These Terms are governed by the laws of the Australian Capital Territory (ACT). The parties submit to the exclusive jurisdiction of the courts of the ACT and the Commonwealth of Australia.
20. Contact
- +61 2 6247 5611
- 148 Bunda St, Canberra ACT 2601, Australia
- violinor.com